BSB20115 - Certificate II in Business

BSB20115 Certificate II Business is a nationally recognised qualification.

The Certificate II in Business (BSB20115) applies to a range of administrative roles in varied settings and business models. Careers in this sector are on the rise with many interesting career options.

Individuals wishing to re-enter the work force, up skill or who desire a career change into the world of business administration will benefit from this training.


This course is delivered over 22 sessions, 1 day per week. Mixed mode delivery which includes, classroom and self-paced learning.


This course is subsidised by the NSW Government for eligible students. Concessions and eligibility criteria applies.

Assessments are made against units of competency from the Certificate II in Business BSB20115.
  • Communicate in the workplace (BSBCMM201)
  • Create and use spreadsheets (BSBITU202)
  • Deliver a service to customers (BSBCUS201)
  • Use business technology (BSBWOR204)
  • Organise and complete daily work activities (BSBWOR202)
  • Contribute to health and safety of self and others (BSBWHS201)
  • Process and maintain workplace information (BSBINM201)
  • Communicate electronically (BSBITU203)
  • Work effectively with others (BSBWOR203)
  • Work effectively in a business environment (BSBIND201)
  • Write routine workplace texts (FSKWTG09)
  • Read and respond to routine workplace information (FSKRDG10)

This course has no current classes. Please the waiting list.