BSB20115 - Certificate II in Business

BSB20115 Certificate II Business is a nationally recognised qualification.

The Certificate II in Business (BSB20115) applies to a range of administrative roles in varied settings and business models. Careers in this sector are on the rise with many interesting career options.

Individuals wishing to re-enter the work force, up skill or who desire a career change into the world of business administration will benefit from this training.


The training allows the participant to gain skills such as spread-sheets, email, business technology and much more!

Training is delivered by an industry expert in a small and supportive group environment with lots of practical training.


This course is delivered over 30 sessions, 2 days per week. Mixed mode delivery which includes, classroom and self-paced learning.


This course is subsidised by the NSW Government for eligible students. Concessions and eligibility criteria applies.

Assessments are made against units of competency from the Certificate II in Business BSB20115.
  • Contribute to health and safety of self and others (BSBWHS201)
  • Deliver a service to customers (BSBCUS201)
  • Produce digital text documents (BSBITU211)
  • Work effectively with diversity (BSBDIV301)
  • Handle mail (BSBINM202)
  • Work effectively in a business environment (BSBIND201)
  • Work effectively with others (BSBWOR203)
  • Create electronic presentations (BSBITU312)
  • Use business technology (BSBWOR204)
  • Use digital technology for routine workplace tasks (FSKDIG03)
  • Create and use spreadsheets (BSBITU212)
  • Use digital technologies to communicate remotely (BSBITU213)

This course has no current classes. Please the waiting list.