BSB30120 Certificate III in Business
A Certificate III in Business (BSB30120) is a fantastic way to gain hands-on experience while earning a nationally recognised qualification. Combining workplace training and experiences with structured learning, this program equips you with essential administrative skills that are highly sought after across diverse industries, including workplace organisation, delivering exceptional customer service, and effective information management.
What You’ll Learn
- Effective workplace communication and teamwork
- Business administration and office operations
- Customer service and problem-solving skills
- Organising schedules and managing documents
- Workplace health and safety fundamentals
How It Works
- Earn While You Learn. Get paid while gaining real-world business experience
- Practical Training. Apply your skills in a workplace setting
- Flexible Study Options. A mix of on-the-job training and formal learning
- Career Progression. Open doors to roles in administration, customer service, and business support
Who Can Apply?
This course is ideal for school leavers, job seekers, and career changers looking to build practical business skills. No prior experience is needed! Just enthusiasm and a willingness to learn.
Job / Occupational Outcomes
Possible positions include:
- Administrative Assistant / Officer
- Data Entry Operator
- Receptionist
- Customer Service Advisor
- General Clerk
- Payroll Officer
Course Delivery
This training is available as a traineeship, or via supported online learning.
Duration
Around 12 months commitment with flexible delivery options available to suit your needs. Call us to find out more.
Entry Requirements
There are no entry requirements for this qualification.
All students are required to complete a pre-training questionnaire followed by a Language, Literacy and Numeracy (LLN) assessment, and achieve an appropriate LLN level for the course. This helps ensure students are ready for the coursework and can receive the necessary support during their studies.
Course Structure
| Unit Code | Unit Title |
| BSBTEC201 | Use business software application |
| BSBWHS311 | Assist with maintaining workplace safety |
| BSBPEF201 | Support personal well-being in the workplace |
| BSBTWK301 | Use inclusive work practices |
| BSBTEC202 | Use digital technologies to communicate in work environment |
| BSBXCM301 | Engage in workplace communication |
| BSBPEF301 | Organise personal work priorities |
| BSBTEC301 | Design and produce business documents |
| BSBWRT311 | Write simple documents |
| BSBTEC303 | Create electronic presentations |
| BSBTEC302 | Design and produce spreadsheets |
| BSBCRT311 | Apply critical thinking skills in a team environment |
| BSBSUS211 | Participate in sustainable work practices |
Support Available
RCC is focused on supporting students throughout their learning journey. Support for learners is tailored to individual learner needs. For more information on support available to our learners, please refer to the RCC Student Handbook.
RCC Language, Literacy and Numeracy Policy: Available HERE
Course Fee
Full Fee, Subsidised, Concession. Riverina Community College is an approved Smart and Skilled provider and eligibility and funding criteria apply.
Smart and Skilled fees: Available HERE
Fee administration policy: Available HERE
Or call us for a customised quote.