BSB30120 - Certificate III in Business Riverina Community College

BSB30120 - Certificate III in Business


Put your name on the waiting list by clicking ‘JOIN’ below. Alternatively, you can either come into the College at 96 Murray Street, Wagga Wagga or phone 1800 000 212.


This course is perfect for those who want to gain employment in an office or a business environment. It teaches you the key office day to day skills including keyboarding, Microsoft office products including word and excel as well as providing exceptional customer service and how to handle customer complaints in a professional manner.

This course is suitable for people who are wanting a change in industry and wanting to gain an entry level role or to gain vocational qualifications in your current work industry.

Gaining this qualification will prepare you for work in the following types of roles: General Clerk , Customer Service officer, Project Administration and Receptionist.


This course is held every Tuesday, Wednesday FROM 9am to 3:30pm.

This training requires 6 hours face to face training on all three days.

Students are also required to undertake self-directed learning at home and mandatory 50 hours of work placement (sourced by the student).


Students are encouraged to have access to their own computer equipment, Microsoft office suite and internet connection as part of the course to assist in completing assessment and practical based activities throughout the course.

All students are required to complete an industry specific language literacy and numeracy assessment prior to enrolment.

Students may be required to undertake a National Criminal History Check or Working with Children’s Check for work placement and this will be at the cost of the student.


This course is subsidised by the NSW Government for eligible students.

  • Student contributions are applicable and range from $1,320 to $1,580 – payment plans available.
  • Concession contribution to eligible students $240
  • Exemptions apply

Full course cost: $5,750

National Criminal History Check $49.90 (dependent upon work placement host) - Payable by student


If you believe you have already undertaken any of this training, or have the current skills, please talk to your Trainer or Training Coordinator prior to course commencement. Credit transfer can only be applied by sighting original transcript of studies.


Refer to your Student Handbook, or talk to your Trainer or Training Coordinator, for the ways in which the College can provide additional support during your time studying with us.


The Unique Student Identifier (USI) is a national student number, giving you access to all of your student records online. Each time you enrol to study with a training organisation, you will need to provide your USI number which will be used to store your training records and results. To create a new USI number please go to

Assessments are made against units of competency from the Certificate III in Business BSB30120.
  • Write simple documents (BSBWRT311)
  • Design and produce spreadsheets (BSBTEC302)
  • Organise personal work priorities (BSBPEF301)
  • Use digital technologies to communicate in a work environment (BSBTEC202)
  • Use business software applications (BSBTEC201)
  • Design and produce business documents (BSBTEC301)
  • Engage in workplace communication (BSBXCM301)
  • Apply critical thinking skills in a team environment (BSBCRT311)
  • Assist with maintaining workplace safety (BSBWHS311)
  • Support personal wellbeing in the workplace (BSBPEF201)
  • Participate in sustainable work practices (BSBSUS211)
  • Create electronic presentations (BSBTEC303)
  • Use inclusive work practices (BSBTWK301)

This course has no current classes. Please the waiting list.