Terms and Conditions

Enrolment Conditions

Student Enrolment

The Riverina Community College Student Handbook is available at www.riverinacc.edu.au and contains information you need to know about studying at the College. Together with the Student Handbook, it is important that you also read and understand the following policies also available on our website:

Copies of the above policies are also available from Reception at any time.

Enrolment

Enrolment is open to all people aged 15 years or over, unless otherwise advised by Riverina Community College. Entry requirements apply to some courses.
Riverina Community College reserves the right to cancel an advertised course or change the advertised course details should the need arise.

Fees

You must enrol and pay the course fee (if applicable) before the course commences, unless you have negotiated a payment plan (not available for all courses).
Evidence will be required for access to government funding and/or fee concessions.
Riverina Community College does not accept pre-payment in excess of $1,500 for accredited courses. For courses over $1,500, a payment plan will be arranged between you and the College for the remaining course fee.
Course fees must be paid in full before a qualification or statement of attainment will be issued.

Refunds

Please choose your course carefully as refunds will only be considered in line with the College’s Fees, Refund and Transfer Policy. A refund will apply if:

  • the College cancels a course for any reason prior to the course commencing
  • you cancel in writing 5 or more working days before the date the course commences
  • you cancel in writing less than 5 working days before the date a course commences due to extenuating circumstances (such as illness or injury – evidence such as medical certificates may be requested)

In all other circumstances, a partial refund may be considered at the discretion of the College (less a non-refundable Course Administration Fee of $250).

Complaints and Appeals

If you believe the College has not provided the quality of services you expected, including training, assessment, staff or facilities, please contact your Trainer in the first instance. If your issue is not resolved, refer to the College’s Complaints and Appeals Policy for the process to follow.

Privacy

Riverina Community College only collects data that relates to your training outcomes or as required for statistical analysis by government authorities (see Consent to Use and Disclosure of Personal Information below). See the College’s Privacy Policy for more information.

Students Rights and Responsibilities

Students have the right to access a qualified trainer and appropriate support, in a learning environment that is free from harrassment or discrimination. Riverina Community College reserves the right to refuse entry, or remove any person from a class, if their behaviour is deemed unacceptable, offensive or potentially harmful or dangerous to themselves, staff or other students. Further details of your rights and responsibilities, the College’s rights and responsibilities and there Enrolment Conditions are found in the College’s Student Handbook.