Results for
Business
Customer Service Skill Group
COURSE OVERVIEW If you have a desire to work within any customer service environment then this course is for you. This course will give you the skill to deliver exceptional customer service to customers from diverse backgrounds as well as giving key skills for front of house operation such as telephone techniques, emailing etiquette and usage and key skills to be able to solve customer issues. These skills will be delivered so that they can be utilised in any industry. PRACTICAL...
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Customer Service Skill Group
<h3 id="COURSEOVERVIEW">COURSE OVERVIEW</h3><p>If you have a desire to work within any customer service environment then this course is for you. </p><p>This course will give you the skill to deliver
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If there isn't a class to suit you, please the waiting list.
Work Readiness Training
COURSE OVERVIEW This course will enable students to improve on their interview techniques, job preparation and job hunting techniques as well as resumes and cover letter preparation. Students will also be able to gain key basic computer skills to assist in adapting to the new era of online adaptability. COURSE DELIVERY This course is delivered over 5 sessions. Participants can either enrol in all sessions for select ones of interest; Week 1 – Computer Basics Week 2 – Resumes Week 3...
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Work Readiness Training
<h3 id="COURSEOVERVIEW">COURSE OVERVIEW</h3><p>This course will enable students to improve on their interview techniques, job preparation and job hunting techniques as well as resumes and cover letter
...If there isn't a class to suit you, please the waiting list.
Computers for Rookies
COURSE OVERVIEW Are you overwhelmed by computers? Do you avoid applying for jobs because you don’t know where to start? Computers for Rookies will give you the bare bones to start using a desktop computer to be able to navigate through a technology driven world. You will learn how to operate a computer or laptop, Basic Microsoft office Word Functions, send and receive emails and navigate the World Wide Web safety and securely- in plain easy to follow terminology. PRACTICAL...
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Computers for Rookies
<h3 id="COURSEOVERVIEW">COURSE OVERVIEW</h3><p>Are you overwhelmed by computers? Do you avoid applying for jobs because you don’t know where to start?</p><p>Computers for Rookies will give you the
...If there isn't a class to suit you, please the waiting list.
BSB20115 - Certificate II in Business
COURSE SCHEDULED TO COMMENCE SOON – TAKING EXPRESSIONS OF INTEREST Put your name on the waiting list by clicking ‘JOIN’ below. Alternatively, you can either come into the College at 96 Murray Street, Wagga Wagga or phone 1800 000 212. BSB20115 Certificate II Business is a nationally recognised qualification. The Certificate II in Business (BSB20115) applies to a range of administrative roles in varied settings and business models. Careers in this sector are on the rise with many...
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Assessments are made against units of competency from the Certificate II in Business BSB20115.
- Contribute to health and safety of self and others (BSBWHS201)
- Deliver a service to customers (BSBCUS201)
- Produce digital text documents (BSBITU211)
- Work effectively with diversity (BSBDIV301)
- Handle mail (BSBINM202)
- Work effectively in a business environment (BSBIND201)
- Work effectively with others (BSBWOR203)
- Create electronic presentations (BSBITU312)
- Use business technology (BSBWOR204)
- Use digital technology for routine workplace tasks (FSKDIG03)
- Create and use spreadsheets (BSBITU212)
- Use digital technologies to communicate remotely (BSBITU213)
This course has no current classes. Please the waiting list.
BSB30115 - Certificate III in Business
COURSE SCHEDULED TO COMMENCE NOVEMBER 2020 – TAKING ENROLMENTS NOW. Put your name on the waiting list by clicking ‘JOIN’ below. Alternatively, you can either come into the College at 96 Murray Street, Wagga Wagga or phone 1800 000 212. COURSE OVERVIEW This course is perfect for those who want to gain employment in an office or a business environment. It teaches you the key office day to day skills including keyboarding, Microsoft office products including word and excel as well as...
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Assessments are made against units of competency from the Certificate III in Business BSB30115.
- Apply knowledge of WHS legislation in the workplace (BSBWHS302)
- Design and produce digital text documents (BSBITU313)
- Design and produce spreadsheets (BSBITU314)
- Support continuous improvement systems and processes (BSBFLM309)
- Contribute to health and safety of self and others (BSBWHS201)
- Contribute to team effectiveness (BSBFLM312)
- Utilise a knowledge management system (BSBINM302)
- Promote innovation in a team environment (BSBINN301)
- Work effectively with diversity (BSBDIV301)
- Organise personal work priorities and development (BSBWOR301)
- Support a workplace learning environment (BSBFLM311)
- Contribute to effective workplace relationships (BSBFLM303)
This course has no current classes. Please the waiting list.
BSB30415 - Certificate III in Business Administration
COURSE SCHEDULED TO COMMENCE SOON – TAKING ENROLMENTS NOW. Put your name on the waiting list by clicking ‘JOIN’ below. Alternatively, you can either come into the College at 96 Murray Street, Wagga Wagga or phone 1800 000 212. COURSE OVERVIEW This course will provide skills for individuals looking to gain an entry level position within a Financial Administration Environment. This course is underpinned with Accounts Payable/Receivable, General Ledger and Financial Record Keeping...
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Assessments are made against units of competency from the Certificate III in Business Administration BSB30415.
- Develop keyboarding speed and accuracy (BSBITU307)
- Maintain financial records (BSBFIA301)
- Use business technology (BSBWOR204)
- Contribute to health and safety of self and others (BSBWHS201)
- Maintain a general ledger (BSBFIA304)
- Maintain business resources (BSBADM311)
- Create electronic presentations (BSBITU312)
- Organise schedules (BSBADM307)
- Design and produce spreadsheets (BSBITU314)
- Process accounts payable and receivable (BSBFIA303)
- Write simple documents (BSBWRT301)
- Design and produce business documents (BSBITU306)
- Use digital technologies to communicate remotely (BSBITU213)
This course has no current classes. Please the waiting list.
BSB40515 - Certificate IV in Business Administration
COURSE DELIVERY This course is designed for students who have previously completed a Certificate III qualifcation in Business or Business Administration. This course takes on elements of human resources to allow people to gain skills in managing and leading a team as well as interviewing, recruiting and selecting people for work. This course will cover Microsoft Office Suite functions including complext spreadsheets and word documents. Training is offered in a small class size with...
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Assessments are made against units of competency from the Certificate IV in Business Administration BSB40515.
- Organise meetings (BSBADM405)
- Develop and use complex spreadsheets (BSBITU402)
- Organise business travel (BSBADM406)
- Make a presentation (BSBCMM401)
- Support the recruitment, selection and induction of staff (BSBHRM405)
- Design and develop complex text documents (BSBITU401)
- Write complex documents (BSBWRT401)
- Implement and monitor WHS policies, procedures and programs to meet legislative requirements (BSBWHS401)
- Promote innovation in a team environment (BSBINN301)
- Lead team effectiveness (BSBLDR403)
This course has no current classes. Please the waiting list.
Accounts Skill Group
COURSE SCHEDULED TO COMMENCE SOON – TAKING ENROLMENTS NOW. Put your name on the waiting list by clicking ‘JOIN’ below. Alternatively, you can either come into the College at 96 Murray Street, Wagga Wagga or phone 1800 000 212. COURSE OVERVIEW Are you curious about working with numbers in a business environment but not sure how to obtain the skills that will help you apply for positions? This is the course for you. This course will introduce you to the skills you will require to...
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This course has no current classes. Please the waiting list.
Reception Skill Group
COURSE SCHEDULED TO COMMENCE SOON – TAKING ENROLMENTS NOW. Put your name on the waiting list by clicking ‘JOIN’ below. Alternatively, you can either come into the College at 96 Murray Street, Wagga Wagga or phone 1800 000 212. COURSE OVERVIEW This short source will teach students skills to communicate effectively and professionally with both internal and external clients and customers of a business, communicate using electronic communication and learn how to use appropriate...
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This course has no current classes. Please the waiting list.